Who we are
Kipu AI is a point-of-sale app for cafés and restaurants, run from Sydney, NSW. If you have a question about your data, email kipu.aus@gmail.com.
What we collect
- Your account: the owner's email address and your business details (name, address, ABN if you add it).
- Your staff: names, roles and PINs, and the times they clock in and out.
- Your trading data: products, prices, stock, sales, tables, kitchen orders, expenses and cash-up records.
- Your customers, only when you enter it: buyer details on a tax invoice, and the table and items of a QR order. We don't ask your customers to create an account.
- Photos you upload: your logo and product photos.
How we use it
Only to run Kipu AI for you: to record your sales, show your reports, keep your devices in sync and help you when you contact us. We don't sell your data and we don't use it for advertising.
Where it's stored
Your data is stored in a database hosted in Sydney, Australia. The website and app are delivered through a global network (Cloudflare).
Menu photos and AI
When you use "Snap your menu", the photo is sent to an AI service run by Anthropic, in the United States, to read your items and prices. The photo is used only for that and is not kept by Kipu AI. Please don't photograph anything other than your menu.
Who we share it with
Only the services we need to run Kipu AI (database hosting, website delivery, the AI menu reader and email). They may only use your data to provide their service to us. We may also disclose data if the law requires it.
Your rights
You can ask to see, correct or delete your data at any time by emailing kipu.aus@gmail.com. If you close your account, we delete your data within a reasonable time, except records we must keep by law. If you're not happy with our answer, you can complain to the Office of the Australian Information Commissioner (OAIC).
Security
Each business can only see its own data, staff enter with their own PIN, and connections are encrypted. No system is perfectly secure; if a breach is likely to cause you serious harm, we will tell you and the OAIC.
Last updated: 10 November 2026 (draft).